Frequently Asked Questions
If you have any questions not answered below,
please call us at (480) 529-4547.
When can I schedule an appointment?
We have portrait appointments During the day and in the evening. If you can come in during the day or during the week, appointments are available with in one or two days, occasionally a week or longer during peak portrait times.
Should I come in for a Portrait Consultation?
We encourage all of our clients to visit the studio prior to their session date. At the consultation, we can discuss clothing options and story or theme ideas you would like to incorporate into the session. Only through careful planning with our clients can we transform a mere photograph into an exceptional piece of personal artwork to be passed along for generations.
How long does it take to get my order?
Previews are usually ready within seven to ten days. Finished portraits take anywhere from two to six weeks, depending on the portrait finish selected.
How much are your session fees and photographs?
We have a wide variety of sessions and portraits to accommodate about any need. Our session fees begin at $55, depending on the number of people and options included. The minimum portrait investment varies depending on the session chosen, but usually starts around $79.
We can't get our schedules together to view the previews. May we take them out of the studio?
You can view most portraits on the internet with a private password. You may also take your previews home to make your portrait selections. A credit card number is required to take the previews out. Previews must be returned within fourteen days or your credit card will be charged.
What if there is a problem with my portraits?
While we do everything possible to prevent errors with your session and portraits, mistakes occasionally do occur. If you're not completely thrilled with your finished portraits, we'll correct the problem or refund your entire investment - no questions asked.
How long does a session take?
Depending on the sessions, anywhere from forty-five minutes to two hours. Individuals and small families usually take about forty-five minutes, while we allow up to two hours for a bridal session.
What should I/we wear?
Clothing is a great opportunity to elevate a nice photograph into a cherished family heirloom. Much of the time spent in our planning consultation is devoted to clothing choices. Important points to keep in mind are:
1) Coordinate colors between all members of the group
2) Solids work better than most patterns and
3) Most adults usually prefer long sleeves to short sleeves or sleeveless. Additional information about clothing options can be found on our Client Resources page.
What if my child gets sick or I need to reschedule?
Rescheduling is never a problem with us. However, on many days we do have a waiting list for appointments, so please give as much advanced notice you can. We understand that children can wake up on the wrong side of the bed and be in a bad mood all day. If this happens, please give us a call and reschedule. If you find your are running late for your appointment, please give us a call before you come. If we have a session immediately following yours, we may need to reschedule.
Where are you located?
We are located in South Mesa
Our major cross streets are Alma School and Guadalupe
Please call for directions 480-529-4547